SHIPPING POLICY

Delayed or Lost order policy
A parcel is considered lost after it has been in the postal system for a period of 15 business days for US orders. We cannot take responsibility for delays caused by the courier. Although orders normally take much less than that, we are unable to dispatch a replacement until this period of time has elapsed. Please be sure to contact the courier for more information regarding a potentially lost or delayed order prior to raising your concerns with us.

Wrong or incomplete address policy
If your package is returned to us due to an incorrect or incomplete address, you are responsible for the shipping cost to re-deliver your order to a corrected address. We are not responsible for the loss of your order if the address provided at checkout is incomplete or incorrect.