Email Policy/ Hour of Operation:
Please allow 1-3 business days for an email reply. Our hours of operation are Mon-Fri 8am- 7pm.

Payment Processing Policy:
We are not responsible for payments that are unable to be verified. Payments that are unable to be verified. If we cannot verify your payment within 5-7 business days your order will be cancelled, and you will automatically receive a refund.

Ready To Ship Wigs:
All ready to ship wigs will be shipped within 1-3 business days following your purchase.

All Custom wigs will take up to 10 to 15 business days after Processing Time. 

AUTHORIZATION FORM WILL NEED TO BE FILLED OUT OR YOUR ORDER WILL BE CANCELED AND YOU WILL BE REFUNED.

 

Digital Content Policy:
Please allow 3-5 BUSINESS DAYS (not including weekends and holidays) to process your order and receive your online access. All intellectual property such as eBooks, curriculums, programs, memberships, forms, and guides are copyright protected so please be mindful when downloading your item that you do not share the content with anyone who has not purchased themselves. NO REFUNDS ON DIGITAL PRODUCTS.

DISCLAIMERS:
Please note: For any custom colored unit, when being replicated the color will be close but not exact as different bundles lift and colors differently, but I will try to get it close to the same.

AGREEMENT:
BY ORDERING YOU AGREE & CONFIRM THAT YOU HAVE READ & UNDERSTOOD ALL THE TERMS & CONDITIONS, PROCEDURES, POLICES, FAQ SECTIONS, AND ALL OTHER INFORMATION LISTED ON THIS WEBSITE.